Team Viewer is a popular remote support application which has changed the way we support clients. We therefore find ourselves in a position where we need to run both Team Viewer and Pastel Evolution on our Computers which becomes an issue because sometimes Team Viewer Interferes with Evolution.
The following critical error message might be received anywhere in the opened Sage Evolution company but seems to be especially more relevant when selecting a transaction line drop down field within any transaction screen e.g. Invoices/GRV/Sales Order etc.
Team Viewer Interferes with Evolution fix:
This error is due to your Team Viewer program which interferes with Sage Evolution. In order to allow both Sage Evolution and Team Viewer to run at the same time on the same computers you will need to set the following settings in Team Viewer:
Extras/Options/Advanced, go to the QuickConnect button and click on configure. Please deactivate it by removing the checkout of “show quickconnect button” and click OK.
Go to Extras/Options/Remote control and then change the quality to custom settings, click custom settings and check “improve application compatibility” (reduces performance).
Hope this helps.